Registration
No, if you just want to browse the auctions - you do not need to register.
Registration is only required if you wish to participate in the auctions.
SMS and email verification is an element of security. It helps us protect auctions from fake accounts and ensures that the user is contactable at every stage.
Check your SPAM folder and other bookmarks in your email inbox.
Make sure you have entered the correct telephone number and email address.
If you still haven't received a message - please contact our team: kontakt@pigeonbid.com
Yes. Only accounts with real details are approved. Fake profiles will be deleted and fraud attempts reported to the relevant services.
Auction
To bid, you must have an approved profile. After registration and verification (email + SMS), you will gain access to bid.
No. Each bid is binding. Please bid thoughtfully. If you have questions before placing your bid - please contact us.
Yes. You can set a maximum amount and the system will automatically trump other offers by only the minimum step required - until your limit is reached.
Auctions end at the specified time. If someone bids in the last minutes, the auction time can be automatically extended (anti-sniper).
Once the auction is over, you will receive an email and SMS with information about the winning auction and the next steps - payment and delivery.
No, you can use the self-bid option. It's a safe and convenient way if you can't be online when the auction ends.
Yes, just bidding costs nothing. You only pay if you win the auction.
A commission will be added to the purchase amount according to the seller's selected package (information always visible in the auction description).
Notifications
Yes. If you have an approved profile and have consented to notifications, we will inform you by email or SMS of upcoming auctions that match your preferences.
A few hours before the auction starts, you will receive an automatic notification (e-mail and/or SMS) reminding you of the bidding opportunity.
Yes, we are working on a personalised notification system. You will receive information about auctions according to your preferences - e.g. pigeon lines, flight distance, country of origin, etc.
Yes - you can enable a reminder when the auction ends, e.g. 1 hour or 15 minutes before the end of the auction.
Yes. You can manage your notification settings in your user profile at any time. You can choose whether you want to receive email, SMS, or both channels.
Yes - all notifications from PigeonBid (email and SMS) are free of charge for the user.
After purchase
Congratulations! Once the auction has ended, you will receive an email from us with confirmation of your win, payment instructions and auction number.
Once payment has been credited, we proceed with the dispatch of the pigeon.
Every pigeon that goes to the PigeonBid auction is already at our headquarters.
As a result, we can guarantee:
- its verification,
- visual assessment,
- fast and safe dispatch at the end of the auction.
Once payment has been credited, the pigeon is prepared for dispatch.
Delivery time depends on the recipient country - usually:
Poland: 2-5 working days,
abroad: up to several working days (depending on country and customs procedures).
Once you have won the auction, you will be contacted by our agent responsible for your region.
He will arrange the delivery details and guide you through any customs or transport formalities.
No - PigeonBid handles the entire logistics process.
You just make the payment and wait for the safe delivery of the pigeon.
Yes - every pigeon supplied by our platform receives:
- original pedigree,
- sales document,
- DNA certificate (if applicable to the auction).
Payments
Once you have won the auction, you will receive an email from us with a summary and payment details.
Payment can be made by bank transfer to the PigeonBid account.
We accept payments in Polish zloty (PLN). If you are a foreign customer - you will receive details of an international transfer in Euros (EUR).
You have 7 working days from the end of the auction to pay for the auction you have won.
If for some reason you need more time - please contact us.
No. The buyer does not pay any additional commission. The entire auction costs are paid by the seller as part of the selected package (Basic, Premium or VIP).
No. For reasons of security and transparency, we only accept payment by bank transfer.
Yes. Once your payment has been credited, you will receive confirmation of your purchase and further information on the transport of your pigeon.
Transport
All logistics are organised by PigeonBid together with trusted agents.
Both the collection of the pigeon from the seller and the delivery to the buyer are under our control.
You don't have to arrange or organise anything.
No. It is PigeonBid that contacts the seller and arranges the collection of the pigeon.
The pigeon first arrives at our headquarters, where it undergoes verification and is then sent to the buyer.
Yes - if you are in a country where we operate directly or through an agent.
If you are an overseas customer, our team will contact you to arrange the most convenient collection method and date.
Yes. We work with experienced agents and transport companies that specialise in bird transportation.
We care about the comfort, health and safety of each pigeon.m or VIP).
The cost of transport is determined individually and stated in advance in the auction conditions.
For overseas transport, the price depends on the destination country and the scope of services.
Problems after the purchase
If the pigeon dies within 30 days of collection, please:
- contact our team immediately (preferably within 24 hours),
- sending a photo and a brief description of the situation,
- if possible, the opinion of a veterinarian.
We analyse each case individually. Where appropriate, we offer refunds or compensation.
If, within six months of purchase, you find that your pigeon is not suitable for breeding, you can report the problem to PigeonBid.
We require:
- a clear description of the situation,
- documentation (e.g. a certificate from the vet or breeder who tried to pair the pigeon).
The case will be considered on a case-by-case basis, taking into account the breeding conditions and the age of the bird.
If, upon receipt of the pigeon, you find its condition, appearance or conformity with the description objectionable - report this to us within 2 days of delivery.
In the application we will ask for:
- clear photos of the pigeon,
- description of non-compliance with the auction description.
On this basis, the PigeonBid team will decide on a possible refund, exchange or other form of compensation.
No. PigeonBid does not conduct standard refunds due to a change of decision.
We assess each case on a case-by-case basis - always in the spirit of fairness and concern for the welfare of the client and the animal.
Seller
At the end of the auction, we will inform you of the result of the bidding and the buyer's details.
You don't have to worry about contact or shipping - everything is taken care of by our team.
We take care of all the transport.
The pigeon is collected from you and transported to our premises, where it undergoes an inspection.
It is then sent to the buyer.
You don't have to send or organise anything yourself.
We guarantee disbursement within 30 days of the end of the auction.
More often than not, we complete the transfer much more quickly - once the delivery of the pigeon has been confirmed and the paperwork has been completed.
For commercial cooperation (e.g. breeding companies) an invoice may be required. Private breeders do not need one - they will receive a billing confirmation from PigeonBid.